Leaderboards

best practice

1 Navid H. Storio Group 22
2 Rory L. ESO 22
3 Michael W. 6 Degrees 22
4 Gnanesh N. UNUM 22
5 Hissam R. Storio Group 22

**We measure best practice by calculating the amount of stars the players recieved during their sessions, in the case of equal stars, the player with the better time will be ranked higher

Time To Resolution

1 Navid H. Storio Group 18:16
2 Pim E. Storio Group 18:27
3 Rory L. ESO 18:39
4 Michael W. 6 Degrees 18:50
5 Conor R. ESO 18:50

**The amount of time (in minutes) it took the challenge drill players to successfully resolve the incident


WhAT Are Challenge drills?

A fun quarterly challenge for Uptime Labs users and all those who dare rise up to the challenge.

For three weeks, we invite over 100 participants to go head-to-head in a friendly competition to test their incident management skills and showcase what they’ve learned so far.

This quarter, we’re excited to launch our latest challenge drill, ‘Discount Disaster,’ running from February 17 - March 7 2025.

The ‘Discount Disaster’ Challenge Drill is designed to test and enhance participants' mastery of Effective Business Communication, Team Coordination, and Resilience Principles.

This challenge is not just an opportunity to hone your skills, but also a chance to demonstrate your leadership under pressure in a dynamic, competitive, and fun environment. Will the players rise to the challenge? That’s exactly what we’re here to find out!

Discount disaster

The Online Boutique team is riding the wave of a viral influencer campaign, drawing unprecedented attention to their latest flash sale, “The Boutique Blowout”. Customers worldwide are flocking to the platform, eager to snag exclusive deals, and the buzz on social media is unstoppable.

But as the clock ticks and the excitement peaks, something feels off. Subtle ripples of disruption begin to emerge, threatening the smooth operation of the event.

As the Incident Manager, the spotlight is on you to steer the team through this critical moment. Can you maintain the momentum of success and ensure that every eager shopper leaves satisfied?

Step in and test your skills in navigating the high stakes of the Online Boutique’s biggest event yet.

Learning Objectives:

  • Enhance Team Coordination and Communication: Improve communication and collaboration between IT, security, management and external stakeholders.

  • Identify Vulnerabilities in IT Services: Understand potential weaknesses in IT systems, applications, networks, and infrastructure.

sIGN up to play

Want to try playing the challenge drill? Register your interest here and we’ll get back to you asap